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City Insurance — Home

Privacy Policy

Effective Date: September 28, 2025

1. Information We Collect

City Insurance and Financial Services Inc may collect the following information when you request a quote, apply for a policy, or communicate with us:

  • Personal details (name, address, phone number, email).

  • Insurance-related information (driver’s license number, vehicle details, property details, payroll, business operations, prior claims, Social Security number, date of birth, etc.).

  • Documents you upload or provide by email, text, fax, or in person.

  • Information automatically collected from our website (cookies, analytics, IP addresses).

2. How We Use Your Information

We use your information to:

  • Provide accurate insurance quotes and policy services.

  • Communicate with you about your inquiries, applications, policies, renewals, or claims.

  • Issue certificates of insurance and other policy documents.

  • Process billing, payments, and premium financing.

  • Comply with legal, regulatory, and contractual obligations.

  • Send important service-related updates and, with your consent, marketing communications.

3. Sharing Your Information

We do not sell your personal information. We may share it only with:

  • Licensed insurance carriers, general agencies, and trusted third-party service providers (such as EZLynx) for quoting, underwriting, and servicing policies.

  • Financial institutions for premium financing or payment processing.

  • Legal or regulatory authorities if required by law.

4. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or loss. However, no electronic communication or storage method can be guaranteed 100% secure. By providing your information, you accept this risk.

5. Your Rights

You may request to access, update, or delete your personal information at any time by contacting us at:
📧 contactus@cityinsurancemn.com
📞 (763) 582-1888

You may also opt out of marketing communications (email, text, phone) at any time. Operational and service-related messages, such as billing or claims updates, cannot be opted out of.

6. Data Retention

We may retain copies of applications, communications, and documents for as long as required by law, carrier contracts, or regulatory obligations, even after your policy ends

7. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect or store information from minors. If we learn that we have inadvertently received such information, we will delete it.

8. Third-Party Services

Some services, such as quoting, policy management, or client account access, are provided through EZLynx and other trusted platforms. Any information you provide within those systems is subject to their Terms of Use and Privacy Policy. We encourage you to review those policies when using their services.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Cookies & Online Tracking

Our website may use cookies, analytics, and tracking tools to improve user experience, measure site traffic, and support marketing. You may disable cookies in your browser, but some features may not work correctly.

11. International Access

Our website and services are intended for U.S. residents only. If you access our site from outside the United States, you do so at your own risk, and your information will be processed in accordance with U.S. law.

12. Do Not Track Requests

Our website may not respond to “Do Not Track” signals from web browsers, as there is no industry standard for handling such requests.

13. Business Transfers

If City Insurance and Financial Services Inc merges with, is acquired by, or sells assets to another company, your information may be transferred as part of that transaction. You will be notified of any such change.

14. Compliance with Privacy Laws

We comply with applicable state and federal privacy laws, including HIPAA (if applicable), GLBA, and other insurance data regulations. Residents of certain states may have additional rights under state privacy laws.

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